Dear Guest

Please read the following information. If you have an questions or are unsure of any information please reply to info@homestay-travel.com



The Minimum number of Nights is 2.



If you have booked a Driver, you need to contact us if you are delayed. Our contact number + 400 468 658 or email to info@homestay-travel.com

The Driver will be waiting for your with a sign showing your name.  Please, do not bring any food to Australia. If you do, you will be delayed at Customs and they will take the food from you.



Your Host has an Email Address. You can contact them directly before you arrive in Australia if you have any questions for them about their Home. You can ask them for their Skype Address if they have one or pictures of their home where you will be staying.

Host families live in suburbs from 30 minutes to 1 hour from each major city.



If you wish to extend your stay in Homestay please call + 400 468 658 or email to info@homestay-travel.com



A Host will provide you with a single room (unless agreed prior to arrival for a twin shared room); Furnished with wardrobe hanging space, a chest of drawers, a desk and a single or double bed. Access to laundry facilities in the home. The Homestay fee also covers all costs for electricity, gas and water. 



No Meals are provided.

Your Host will advise you on where you can buy your groceries after you have arrived.



All Guests are expected to iron their own clothes and do their own washing.



You have your own toothpaste and shampoo.  



You keep your own room tidy. 



All Homestay Homes are non-smoking.



You must have your own mobile phone.



All hosts are required to provide internet access. The Cost is $5.00 per day.

This is an additional charge to the Homestay weekly charge.

The internet connection is what is provided, not a computer.

Each Guest must have their own laptop.

The Internet use is for Email correspondence with family, friends and study purposes only. 

Downloading of Music and Movies, playing Internet Games or Chat rooms are considered excessive use of the internet and are not allowed when using the internet connection provided by the host.



Please ensure that your showers are no longer than 15 minutes.



Do not leave your Laptop on your Bed.

Do not use power boards greater than 2 sockets (10 amp per outlet)

Do not leave your desk lamp on all night.

Do not use a fan heater in your bedrooms. Use an oil heater which must not be covered  and used to dry clothes.

Turn off your monitor from the wall switch at the end of the day

Never leave the kitchen while you are preparing your food.



Hosts are required to have Public Liability Insurance and Contents Insurance Cover for their home and are required to advise their Insurer that they have a Guest residing in their home. Homestay Travel does not warrant or assume any legal liability or responsibility for any damages or loss of income incurred by the Homestay Host or the Student residing in a Homestay.



Good manners are the same as anywhere.

Women and men are equal.

Homestays are not Servants.

Knock on the door before you enter the bathroom, toilet and bedrooms.

Do not enter the bedrooms of other members of the Host Family nor other student‘s rooms. 

Always treat your Host family the way you would like to be treated.

Do not spend too long in the shower. When finished in the bathroom or another room always clean up after yourself.

If you are ever cold in your Homestay at night tell your Host. They will provide you with more blankets.



No liability will be accepted for any injury to any person. No liability will be accepted for any damage, loss, theft or disappearance of any property belonging to anyone. No liability will be accepted for any illegal or criminal activity by any persons. Responsibility must be taken by all parties for their own safety and the safety of their belongings. Total responsibility rests upon all parties to have appropriate Insurance for all aspects.